General Questions
What does Plane and Simple Limited specialise in?
We specialise in crafting bespoke, luxury national and international itineraries that handle every logistical component - from flights and hand-picked accommodations to private transfers and exclusive excursions tailored specifically for you.
What types of luxury trips do you plan?
We plan a wide range of journeys, including complex multi-country tours, refined cruises, intimate boutique escapes, and bespoke cultural expeditions designed to offer an authentic and sophisticated experience in every destination.
Who is your travel service designed for?
Our services are for discerning travelers who value their time and seek a personal touch. Whether you are planning a milestone family celebration or a solo getaway, we cater to those who prefer to stay in control of their own bookings but don’t want to – or don’t have time to – plan every detail themselves.
How does bespoke planning differ from booking online?
Unlike a search engine, we provide curation anchored in expertise, personal advocacy throughout your trip, and access to exclusive relationships. We transform a series of bookings into a cohesive, thoughtfully narrated journey.
What is your philosophy on luxury travel?
We believe travel should be effortless. Our philosophy focuses on artisanal curation - where every hand-picked hotel, transfer, and activity exists to ensure you can fully immerse yourself in the beauty of your destination.
The Planning Process
How do I begin my luxury travel enquiry?
The journey begins with a message. Whether reach out via email or our social media platforms, our team will respond within 24 hours to schedule an initial consultation, ensuring we understand the scope of your vision from day one.
What happens during the initial consultation?
During our consultation, we will delve into the finer details: your preferred travel pace, specific bucket-list experiences, and budget expectations. This conversation allows us to craft a truly personalised foundation for your bespoke itinerary.
How long does the planning process take?
Excellence takes time, but we move with purpose. You will typically receive a first draft itinerary within 5 to 7 business days. From there, we refine the details together until every element of your journey is perfectly aligned.
What are the planning fees and payment structures?
We operate with complete transparency. We charge an initial consultation fee, and a professional bespoke planning fee that covers our expertise, detailed research, and administration. Additional services, including our custom travel guides and custom packing lists will incur additional fees which will be discussed upfront.
Will you be booking flights, hotels, and excursions?
We do not make any bookings on your behalf. Instead, we design your itinerary and, if you wish, can liaise with your chosen dedicated booking agents (or preferred suppliers) to help communicate the details and support you as they arrange your flights, hotels, and excursions.
Still have questions?
What is the best way to get in touch with you?
The most direct way to reach us is by completing reaching out via email or our social media platforms.
When can I expect a response from the team?
We value the bespoke nature of our work and take time to review every enquiry carefully. You can typically expect a response from us within 24 to 48 hours.
What details should I include in my first message?
To help us hit the ground running, please share your preferred destinations, travel dates, traveler count, and a brief note on your preferred travel style or special occasions.